How to get the AM4 Bracket

NZXT HQ

13164 E. Temple Ave.
City of Industry, CA 91746


Tel. +1-800-228-9395

Fax. +1-626-269-5276

"Due to the recent release of the new AMD Ryzen CPUs, a new AM4 sockets has been introduced We at NZXT believe in providing high-quality components to our customers as well as exceptional customer service no matter where you live. We are currently producing a retention bracket to support the new AM4 socket as well as the AM2 and AM3 sockets and will be providing this for free to all qualified users."


It was recently brought to our attention that there is a possible compatibility issue as shown here. At this time we are waiting on our partner Asetek to complete compatibility testing across all available AM4 motherboards. We do not have a planned ship date at this time but we will be updating soon with more information.

 

 

We will continue to accept requests from qualified users for the AM4 bracket at this time.

 

 


How to get the AM4 Bracket

(1) Visit https://www.nzxt.com/customer-support and submit a ticket.

(2) Choose “AM4 Bracket Support” as your department.

(3) Attach your Kraken series AIO liquid cooler proof of purchase.

(4) Attach your motherboard with AM4 socket proof of purchase.

Upon validation, the bracket will be shipped to you free of charge.


When you’re ready Submit your request Here!

To learn more about the AM4 bracket check our FAQ

U.S Customers:

All AM4 Bracket request will be processed within 2 business days during our business hours (Mon. – Fri. from 9:00am – 6:00pm PST) from time of request validated.  Your package will arrive within 5 business days, and we will update you with the shipping information as soon as your order is completed.

Canada Customers:
All AM4 Bracket request will be processed within 2 business days during our business hours (Mon. – Fri. from 9:00am – 6:00pm PST) from time of request validated.  Your package will arrive within 7 business days, and we will update you with the shipping information as soon as your order is completed.
 *Please note* we will cover one-way shipping to you, unfortunately we will not be responsible for any VAT, Import tax & duties or any other landing fees applied in your region.

International Customers: (EMEA, APAC, LATM)

All AM4 Bracket request will be processed within 2 business days of our business hours (Mon. – Fri. from 9:00am – 6:00pm PST) from time of request validated. Your package will arrive 2 weeks or less and we will also update you with the shipping information as soon as your order is completed.

*Please note* we will cover one-way shipping to you, unfortunately we will not be responsible for any VAT, Import tax & duties or any other landing fees applied in your region.


Expedited Shipping: (US Only)

Overnight (1day) /Priority (2day) delivery option is available upon request, however an additional fee using will be applied under your expense. To make a payment kindly update your ticket with your selected shipping method then you will be prompt with the payment request via (Paypal) only.  Please note that there will be a 1 – 2 business day delay to process your order for payment approval before shipping.

Fixed Rate:

Overnight: $25.00

Priority: $15.00

NZXT HQ

13164 E. Temple Ave.
City of Industry, CA 91746

Tel. +1-800-228-9395

Fax. +1-626-269-5276